Workspace Views

The current SynckHub product is not organized as a row of unrelated apps.

For most users, the workspace has two main entry points:

  • Search for retrieval
  • Explorer for nearly everything else

Inside Explorer, the left sidebar exposes the real working surfaces users move between every day:

  • Files
  • Chats
  • Emails
  • Calendars
  • Notes
  • Tasks
  • Companies
  • Contacts
  • Cases
  • Invites
  • Shared with me
  • Pinned shortcuts
  • Recents, quick access, my folders, trash, and sync

That is the model the rest of this section follows.

The real view model

In the current product, users typically work like this:

  1. open Explorer for context-first work
  2. jump to Search when they know what they want but not where it lives
  3. move between Explorer-owned views such as Files, Chats, Emails, Calendars, Notes, Tasks, Companies, Contacts, and Cases
  4. use repo-admin tables only when they are doing governance work such as users, groups, or public links

Surface selection map

  • Search: exact retrieval, full-text discovery, and finding saved content by text, type, or folder scope
  • Explorer: folder tree, item creation, uploads, drag/drop, and day-to-day work in context
  • Files / Notes / Tasks / Chats: focused Explorer views over the repository’s operational content
  • Emails / Calendars: connected-account workflows surfaced inside Explorer
  • Companies / Contacts: company workspaces and contact records for relationship work
  • Cases: workflow-oriented case views over folder-backed case records
  • Directory pages: repo admin and governance tables such as users, groups, agents, and public links

In this section

  • explorer.md
  • search.md
  • directory.md
  • email.md
  • calendar.md
  • collections.md

Reading rule

If a page in this section talks about a standalone “app”, verify whether it is actually:

  • a top-level route
  • an Explorer-owned view
  • a repo-admin table
  • or a legacy route that now redirects

That distinction matters for onboarding, permissions, and user expectations.

Practical selection rules

Start with the question:

  • “Where does this work live?” -> Explorer
  • “What did we already save?” -> Search
  • “Which files or markdown notes changed recently?” -> Files or Notes
  • “Which conversations need attention?” -> Chats or Emails
  • “Which commitments or deadlines matter now?” -> Tasks or Calendars
  • “Which company, contact, or case is this about?” -> Companies, Contacts, or Cases
  • “Who has access or what links exist?” -> Directory or admin pages, not ordinary work views

Common mistakes

  • documenting Email, Calendar, and Cases as if they are unrelated top-level apps
  • sending new users to directory governance pages when they really need Explorer
  • treating Companies and Contacts as free-form notes instead of structured relationship views
  • pretending /collections is still the everyday entry point for case work